Important Update: Our team is currently affected by the widespread Microsoft service outage, meaning our emails are down and we are unable to receive or respond to messages. Our phone lines remain fully operational—for any urgent enquiries, please call us on 0121 355 4774. We apologise for any inconvenience and appreciate your understanding.

Skip to content
Our team

Phoebe
Cassam

Content Manager

Drop me an email
Phoebe  Cassam
Content writing Research Team management Content coordination

What do you do?

I am responsible for overseeing the production of written content from the copywriting team. Most of the marketing that is done by our full-service agency requires words, meaning that this team is involved in a wide variety of tasks. On a daily basis, I might be writing a combination of blogs, press releases, e-shots, website pages (including this very site!) and whatever else helps our clients stand out from the crowd. A big part of what I do is finding the space between SEO and GEO requirements and design needs to ensure that both humans and robots will read the content we produce.

Tell us a bit about yourself

Writing has always been my greatest passion. I completed a PhD in Creative Writing at Keele University with my specialism being trauma fiction. From there, I spent time working as an online tutor and lecturer, teaching English to people of all ages and creative writing to adults. I spent some time working as an R&D tax consultant, where I discovered a passion for copywriting by assisting the marketing team alongside my report-writing responsibilities. 

Having joined what was then known as JE Consulting as a Copywriter, I worked my way up to the role of Content Manager, where my previous experience serves to help the team reach its full potential. The research skills I developed in academia and in R&D tax consultancy now lend themselves to ensuring that businesses from all sectors get the specialist marketing they deserve. 

I value creativity and the human spirit above all else. I steadfastly will not write content with AI, as I believe that there is a piece of humanity in all that we produce that is lost once the machines take over.

What do you enjoy outside of work?

Being a parent takes up most of my time! I still try to write for fun, when I get the chance, and can often be found reading, playing video games or spending time with my wife and our son.